Documentation for End Users
- Basics of Typography and Document Design – Proof-of-concept Flash tutorial prepared as the final project in an instructional design class at the University of Washington. Part of the project also included the production of a flowchart and storyboard.
- FMI – Online help for an inventory reserve system. Produced with RoboHTML.
- Memec Glossary of Company and Industry Terms – Glossary page on the Memec intranet. Produced with Dreamweaver.
- Memec Reporting – Online help for an enterprise reporting system. Produced with RoboHTML.
- MIS Documentation Intranet Site, User Documentation section – Screen capture of intranet page listing user documentation. Produced with Dreamweaver.
- OFC – A print user's guide for a warehouse management system. Produced with FrameMaker.
Documentation for Writing Teams
- MIS Documentation Intranet Site, Writer Guides section – Screen capture of intranet page listing internal process guides and standards for the documentation team. Produced with Dreamweaver.
- Process Guide – A guide to the key policies, procedures, and processes used by Memec's training and documentation team. Produced with RoboHelp.
- Release Checklist – One of many checklists used at Memec to ensure a consistent, documented publication process. These checklists also facilitated cross-training of the members of the writing team. Produced with Dreamweaver.
- Setup Guide – A guide documenting how writers set up Memec's business applications in order to test a particular module. This guide explained, for example, what writers needed to do in Memec's warehouse management system before they could ship an order. Produced with RoboHTML.
- Style Guide – A guide to the stylistic conventions used by the Memec's training and documentation team. Produced with RoboHelp.
- Template Guide – A guide to the FrameMaker template Memec is using for its enterprise resource planning (ERP) training manuals.
- Tool Tips – A guide recording tips and techniques for the various production tools used by the documentation team. Produced with RoboHTML.
Note: The above web help samples were designed for a corporate intranet standardized on Internet Explorer and so may look or function irregularly in other browsers.
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